Allstate Insurance Complaints and Reviews

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Allstate Insurance
Main address: P.O. Box 12055
1819 Electric Rd. S.W.
24018 Roanoke VA
1-800-255-7828, , https://messaging.allstate.com/Corp/Corp_ProcessEmail.asp
  • 165+5 mobile complaints
  • $810K claimed losses
  • $4.8K average
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  • Nov 07
  • Auto Insurance
  • Tuscaloosa, Alabama
  • Insurance Claim
  • 92

While driving in a parking lot, I was turning out of one parking lane and had stopped for an oncoming vehicle to pass when I was struck head on by this vehicle. He claimed he was not looking and didn't see me until the last second. I exchanged insurance info and went to work my shift. I filed a claim but AllState denied the claim because it was on private property and no witnesses. They... Read more

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  • Nov 07
  • Auto Insurance
  • Montgomery, Alabama
  • Car Accident Claim
  • 34

I was involved in a car accident where an All State policy holder was at fault. All State never called to look at my car or offer car rental service. I had to call All State. After several missed phone calls and messages, I paid for my own rental car. After the second week of paying out of pocket for a rental car, I finally got a hold of an unfriendly agent. She did not know anything about the... Read more

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  • Nov 05
  • Auto Insurance
  • Oakville, Ontario
  • Truck Insurance
  • 43

Been with Allstate for over 45 years. Recent change in their structure means no longer an agent to look after the client, have multiple clerks who really don't have a clue about business or specifically my business. Have used my one truck for business use and doing house calls and now, in spite of no claims for 45 years, they insist that they can not insure my one vehicle because it is being... Read more

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  • Nov 01
  • Auto Insurance
  • Montreal, Quebec
  • Bank Withdrawals
  • 114

Exactly 2 years ago, on a whim, I called Allstate for a quote for my home and auto insurance. For about $100 annual saving I foolishly took on Allstate. Big mistake, right on the first bank withdrawal they charged about $10 more a month, there went my saving. Additionally they took $10 for service charge for each policy. I called my agent, he said he will fix it. Nothing happened. I wrote to... Read more

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  • Oct 29
  • Auto Insurance
  • Philadelphia, Pennsylvania
  • Charge
  • 47

My premium went from 159.00/month to 262.00/month in 6 months. They informed my from the beginning that the $300+ dollars I initially paid would go towards my payments and I wouldn't have to make my first payment for a couple of months. They cancelled my discounts and took my policy up to 262.00/month without reason or notification. To date, they said all my discounts were cancelled. Now they say... Read more

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My house was broken into , I've been a customer for decades , and allstate are giving me a hard time no returned phone calls , I am pissed. Add comment

     

  • Oct 23
  • Property Insurance
  • Los Angeles, California
  • Home Warranty Coverage
  • 1
  • 1
  • 91

We had a hailstorm hit our neighborhood with over 75 houses damaged, including the neighbors on either side of me, all that were paid by insurance. Allsnake sent out a *** engineer who claimed all the pock marks in my shingles were from heat damage although they could not explain the dents in all the metal roof vents. Went back and forth with them arguing that it was hail damage and they simply... Read more

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  • Oct 17
  • Auto Insurance
  • Emergency Insurance
  • 1
  • 1
  • 79

I was injured in an auto accident and went to the emergency room afterwards to get checked out. I had a broken rib and minor bleeding of a lung. The bill was $4100, and Allstate will only pay a bit over $800. I will sue Allstate before I pay the balance. My policy was paid up to date, and I have been a customer for several decades. Allstate paid for the loss of my car, but so far, refuses to pay... Read more

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  • Oct 16
  • Auto Insurance
  • Auto Insurance Coverage
  • 57

I carried a policy religisly on three veichles and a home for 5 years never missing a payment ,had an accident and realized I had let a premium drop, was told the policy on the other cars would cover it ,the car was own by another family member , my agent said it could be covered under the borrowed car clause in my policy,only to find out they changed the rule in July to read if you use the car... Read more

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100% FULL      

  • Oct 15
  • Auto Insurance
  • Austin, Texas
  • Auto Accident Resolution
  • 56

My car was parked in my work parking lot and was hit by someone with Allstate Insurance. Allstate assured me they would pay for my rental car while it was in the shop. After I returned the rental car, they said they were not going to cover all of it. I had to pay part of the repairs for my car and $222.14 to Enterprise for my rental car. I would have found other means to get around had I... Read more

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