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  • Customers like
    • 1st 40 years with them2
    • Best price and service1
    • Getting judgement against allstate1
  • Customers don't like
    • Customer treatment8
    • Appauling customer service5
    • Adjustment process3

  • 2 days ago
  • Auto Insurance
  • Rochester, Minnesota
  • 2
  • REVIEW RATING 3/5

I hear ya i was pedestrian in crosswalk on my bike and got hit by a allstate driver having a *** of a time getting paid for lost wages i mean he broke myankle have had 2 surgery had 9 screws metal plate well now i have 2 screws and no metal plate now well the dr don't know when he will release me and the ins agent won't except that he dont know then he lied and got through to the clinic im... Read more

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Allstate is complete garbage wouldn't recommend to anyone Add comment

  • Aug 21
  • Auto Insurance
  • Garland, Texas
  • Allstate Insurance Claim
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

This is my 3rd complaint on Allstate insurance I was in car accident on February 26,2014. I was rear end' at red light the person that hit me hard. We exchange insurance information went home to call his insurance it expire he didn't pay his insurance. I went to hospital that night because my back was hurting after was recommended to chiropractic went do therapy for my back was told that my... Read more

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  • Aug 21
  • Auto Insurance
  • San Antonio, Texas
  • Allstate Homeowners Insurance
  • 8
  • REVIEW RATING 3/5

With Allstate since 1988, HO and Autos. Previously had foundation coverage, they changed my policy, said it was better. Turns out they removed foundation coverage because the Texas State Board of Insurance allowed them. Filed a claim, not covered; they did have the nerve to send me a non renewal letter before policy was due until I prove that my home has been repaired. During the repairs,... Read more

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  • Aug 21
  • Auto Insurance
  • Buffalo, New York
  • Allstate Auto Insurance
  • 14
  • REVIEW RATING 4/5

allstate claim adjuster dropped my coverage because of a IME (independent medical examine ) with one of there examiners who is paid to handle the Allstate insurance gave me a bad medical review. I was in a rear end no fault accident in May 2014. They were great at first 6 months. After that when I needed to refill a prescription at the pharmacy I had to wait 2 hours before someone from claims... Read more

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  • Aug 18
  • Auto Insurance
  • Edgemont Park, Michigan
  • 13
  • REVIEW RATING 4/5

Had a leak in my basement. They called ServPro. They didn't extract any water, just used fans. Bad oder in my home. They first denied there was one, then blamed it on my dog, now blaming the AC. Won't take take my pics . Will only deal with ServPro. ServPro has messed things up from the beginning. And because Allstate will only listen to them, they know it. They are doing as little as possible... Read more

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  • Aug 15
  • Property Insurance
  • Turnersville, New Jersey
  • Homeowner Policy Claim
  • 25
  • REVIEW RATING 4/5

Damaged to my home is ongoing since 6/23/15. Adjuster from Allstate acts as though he is paying out of his pocket. My property is for sale. Your adjuster claims the wt spots in both my living room and bedroom are a 1 time accurance, not true, we had ran last week, no wind, and yet there are more wet spots in both rooms. Prospected buyers that have viewed my property 4 times, have noticed the... Read more

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  • Aug 13
  • Insurance
  • Michigan City, Indiana
  • 15
  • REVIEW RATING 4/5

Do not use allstate! I was given a quote and an amount to be monthly deducted from my account. When my bank statement came they deducted more than what was agreed to. Called the office no one ever answered, and when promised a return call no one called. Finally spoke to representativea nd she apologized for the miss communication,I said the only miscommunication was you lying about the policy... Read more

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  • Aug 12
  • Auto Insurance
  • Allstate Insurance Account
  • 14
  • REVIEW RATING 4/5

I paid everything in full. Then they said they said got my zip wrong and I would get a bill but don't worry about it. So I didn't and the bill didn't go away. They took it right from my bank account, which I was promised would never be charged. I called allstate and they said it was an easy pay issue because I'm on installments, but I wasn't. Then they "took me off of that" and charged me a... Read more

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I've only had Allstate for a couple of months and every month my payment changes because of mistakes that they made. Customer service in the Los Angeles office on Vermont is ultimately the worse. They do not take any responsibility for their mistakes but they love to put the blame on the customers.... Worst Insurance Company Ever Add comment

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