Allstate Insurance Complaints and Reviews

Had an experience with Allstate Insurance?   Submit review ›
Allstate Insurance
Main address: P.O. Box 12055
1819 Electric Rd. S.W.
24018 Roanoke VA
1-800-255-7828, , https://messaging.allstate.com/Corp/Corp_ProcessEmail.asp
  • 167+5 mobile complaints
  • $810K claimed losses
  • $4.7K average
Had an experience with Allstate Insurance?
Submit review › Submit review ›

     

  • 2 days ago
  • Auto Insurance
  • Austin, Texas
  • Car Insurance
  • 24

My husband and child were in a car accident 9/30/2014. The airbags deployed and our car was totaled. The accident report puts an Allstate policy holder at fault and was even ticketed by Austin TX police for "failure to yield to oncoming traffic". Witnesses on the scene even gave statements confirming the other party was at fault. My husband gave his statement to Allstate just hours after the... Read more

Was this review helpful? 0 0

     

  • Nov 21
  • Auto Insurance
  • Paoli, Pennsylvania
  • Car Insurance
  • 17

I had been an Allstate customer for 27 years when I added my 16 year old daughter to our policy. A few months later my wife and I bought her a car. Our rates went from approximately $230 per month to $684 per month. I called our agent who promised to get back to me. He never did. I called Geico. Geek actually increased our insurance levels from what we had with Allstate and our new rate was $190... Read more

Was this review helpful? 0 0

     

  • Nov 07
  • Auto Insurance
  • Tuscaloosa, Alabama
  • Insurance Claim
  • 103

While driving in a parking lot, I was turning out of one parking lane and had stopped for an oncoming vehicle to pass when I was struck head on by this vehicle. He claimed he was not looking and didn't see me until the last second. I exchanged insurance info and went to work my shift. I filed a claim but AllState denied the claim because it was on private property and no witnesses. They... Read more

Was this review helpful? 0 0

     

  • Nov 07
  • Auto Insurance
  • Montgomery, Alabama
  • Car Accident Claim
  • 41

I was involved in a car accident where an All State policy holder was at fault. All State never called to look at my car or offer car rental service. I had to call All State. After several missed phone calls and messages, I paid for my own rental car. After the second week of paying out of pocket for a rental car, I finally got a hold of an unfriendly agent. She did not know anything about the... Read more

Was this review helpful? 0 0

     

  • Nov 05
  • Auto Insurance
  • Oakville, Ontario
  • Truck Insurance
  • 47

Been with Allstate for over 45 years. Recent change in their structure means no longer an agent to look after the client, have multiple clerks who really don't have a clue about business or specifically my business. Have used my one truck for business use and doing house calls and now, in spite of no claims for 45 years, they insist that they can not insure my one vehicle because it is being... Read more

Was this review helpful? 1 0

     

  • Nov 01
  • Auto Insurance
  • Montreal, Quebec
  • Bank Withdrawals
  • 123

Exactly 2 years ago, on a whim, I called Allstate for a quote for my home and auto insurance. For about $100 annual saving I foolishly took on Allstate. Big mistake, right on the first bank withdrawal they charged about $10 more a month, there went my saving. Additionally they took $10 for service charge for each policy. I called my agent, he said he will fix it. Nothing happened. I wrote to... Read more

Was this review helpful? 0 1

     

  • Oct 29
  • Auto Insurance
  • Philadelphia, Pennsylvania
  • Charge
  • 51

My premium went from 159.00/month to 262.00/month in 6 months. They informed my from the beginning that the $300+ dollars I initially paid would go towards my payments and I wouldn't have to make my first payment for a couple of months. They cancelled my discounts and took my policy up to 262.00/month without reason or notification. To date, they said all my discounts were cancelled. Now they say... Read more

Was this review helpful? 0 0

My house was broken into , I've been a customer for decades , and allstate are giving me a hard time no returned phone calls , I am pissed. Add comment

     

  • Oct 23
  • Property Insurance
  • Los Angeles, California
  • Home Warranty Coverage
  • 1
  • 1
  • 94

We had a hailstorm hit our neighborhood with over 75 houses damaged, including the neighbors on either side of me, all that were paid by insurance. Allsnake sent out a *** engineer who claimed all the pock marks in my shingles were from heat damage although they could not explain the dents in all the metal roof vents. Went back and forth with them arguing that it was hail damage and they simply... Read more

Was this review helpful? 0 0

     

  • Oct 17
  • Auto Insurance
  • Emergency Insurance
  • 1
  • 1
  • 83

I was injured in an auto accident and went to the emergency room afterwards to get checked out. I had a broken rib and minor bleeding of a lung. The bill was $4100, and Allstate will only pay a bit over $800. I will sue Allstate before I pay the balance. My policy was paid up to date, and I have been a customer for several decades. Allstate paid for the loss of my car, but so far, refuses to pay... Read more

Was this review helpful? 1 0
 
×
You are reading about Allstate Insurance.
Filing a new complaint about
×