Allstate Insurance Complaints and Reviews

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Allstate Insurance
Main address: P.O. Box 12055
1819 Electric Rd. S.W.
24018 Roanoke VA
1-800-255-7828, , https://messaging.allstate.com/Corp/Corp_ProcessEmail.asp
  • 148+3 mobile complaints
  • $800K claimed losses
  • $5.2K average
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  • Aug 27
  • Auto Insurance
  • Insurance Claim
  • 16

I had a driver with a road rage problem slam into the side of my vehicle. The sheriff did the investigation side he was sorry but could not put the blame in either driver. He said he tried to find fault but if he went to court he could not put the fault on either driver. But my insurance company's claims adjustor did. She does not have the skills to lessen to someone clearly. Why would I put... Read more

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  • Aug 21
  • Property Insurance
  • Forest Park, Georgia
  • Home Insurance
  • 1
  • 1
  • 56

I have been a supporter of Allstate for years because I think I had the best insurance agents in the world from Allstate. That opinion quickly changed when I had to file a claim because of a fire at my house that was caused by a contractor who was putting up gutters across the street from me. The contractor touched some electrical wires together that he had no business combining and caused an... Read more

Was this review helpful? 2 1

I don't no who to talk to I'm so frustrated I had my car towed in early July to have a battery put in I had to pay 80 dollars for the tow I have yet not received my 50 dollars back I'm frustrated and posted off and don't no who to turn to for help Add comment

  • Aug 14
  • Professional Services
  • Pensacola, Florida
  • Homeowner Policy Cancellation
  • 29

AFTER READING ALL THE CLAIMS OF UNFAIR TREATMENT BY AGENTS AND ALLSTATE NOT WANTING TO COVER CLAIMS. I CAN SEE THAT YOU ALL ARE COMPLETELY TRUE IN SAYING ALLSTATE IS LACKING HONESTY. I CALL TO ADDRESS THE ISSUE AND TO LET THEM KNOW THAT THE CLAIM WAS NOT ON THE PROPERTY I LIVE IN. IT WAS A RENTAL PROPERTY IN FLORIDA. THE RESPONSE I GOT WAS THAT THE COMPUTER CANCELLED MY POLICY..IT WAS COMPLETELY... Read more

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  • Jul 31
  • Auto Insurance
  • Drive Wise Device Return
  • 84

Unprofessional Agent/Owner- Sean Terry of Terry Agency. 734-744-5440 allstate@mrkt01.allstate-email.com On 7.31.14 I called to my Agency office of Terry Agency, and spoke to the owner Sean Terry about receiving a letter about my decision to no longer participate in the drive wise program, I never made this decision and my device had been plugged into my vehicle since I received it. I also... Read more

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  • Jul 21
  • Auto Insurance
  • Rocky Mount, North Carolina
  • Full Coverage Insurance
  • 111

I paid my insurance premiums for full coverage on my vehicle. Had an accident in June,2014. Allstate refuses to pay for the repairs because they say I did not sign a form about a rate increase. I have contacted the North Carolina Department of Insurance to review my case because I feel that this practice by Allstate is deceptive. On February 5, 2014 Allstate went in my bank accout and took out... Read more

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  • Jul 20
  • Auto Insurance
  • Unprofessional Agents
  • 147

Hi, my name is Melissa. I'm from IN, I am 32years old and have had Allstate since I was 16. I have always paid my premium's on time and have never filed a claim. A little over a month ago my car was involved in a hit and run in the parking lot at my hospital. To my dismay I found it after a very long 13 hour day. The security cameras convenitely were also not working!! I called my agent that... Read more

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I had two accidents this year in my brand new car. Both were clearly not my fault. I wasn't even moving and was hit while at a red light. Twice! Allstate twice fixed my brand new mercedes with used or reconditioned parts. It is a lease and the dealership is asking for thousands of dollars due to damage to the car and bad parts. Allstate really messed me up now, I don't know who to call even to... Add comment

  • Jul 19
  • Finances
  • Roof Damage Insurance Policy
  • 98

My name is Thelma Caruthers and I recently obtained an insurance policy from Allstate out of Jonesboro AR. They sent an inspector out and he said I had some roof damage. I got a phone call from the inspector about the damage, and was told to have it fixed by July 8 2014. I had the word done which consisted of two shingles and the valleys redone, this work was completed by July 2/2014. I got a... Read more

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  • Jul 15
  • Auto Insurance
  • Meadville, Mississippi
  • Car Insurance Accident
  • 55

Louisville KY claims department most unhelpful and unacceptable. Allstate client crossed 3 lanes of traffic and hit my son, a non-allstate customer. Claims dept said my son was 30% at fault since he "should have seen our client coming and should have stopped" - WTF? I cant settle for 70% because THEIR CLIENT HIT MY SON!! They were 100% at-fault. Now, my son has no car and we were forced to... Read more

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