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  • Customers like
    • When i cancelled my auto insurance with them 2
    • 1st 40 years with them 2
    • Getting judgement against allstate 1
  • Customers don't like
    • Customer treatment 11
    • Appauling customer service 6
    • Poor treatment 4

I co-signed for my daughter to get a car. While at the car lot my wife called to Allstate to have the car added onto our policy.I got on the phone to try to understand why they could not tell her what it was going to cost- the lady at Allstate explain that the new policy would have to be added first- I should have stopped then but I felt like I should probably trust in Allstate to treat their customers fairly,after two trips our agents office... Read more

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As a former employee, I was hired to jumpstart sales - challenged by Chris Reimels to do 40k in 6 mos while doing customer service . After writing 60k while Wife was on bed rest for our child ,I was thanked by saying I abandoned my job ( didn't call until afternoon of day one- and not paid over 4K commission. Thanks Allstate Kings Park Chris Reimels 49 Indian head rd 269 5200 ( 631) .btw baby is 30 days old and doing great. Great company your... Read more

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You are not in good hands, When a insured of theirs hit my new car about $3k in damage, they accepted liability for the claim and then 3 days later after they had mailed out a check for me and said there was no way to deny fault which I have recorded because of previous losses with this company (ALLSTATE) Then they tell me they have someone looking in to the claim and this person decides to not to go to work for a week and no one else can work... Read more

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I recently got a policy with Allstate, My daughter who was 20 had a wreck and wasn't insured, so i added her afterwards to my policy, with the agreement she would pay her part, she didn't. So i called Allstate to drop her and her vehicle from my policy, i was told i couldn't if she still lived in my house. She moved out of my house and i called them to tell them i wanted her dropped, i was told that if she didn't have her own insurance i... Read more

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A young man backed into my car in the parking lot of my workplace. My car was damaged by a driver who was insured by Allstate Insurance. I called Allstate and put in a claim. They confirmed the accident with their insured and told me I could take my car back to my dealer for repair. I asked to take it to my dealer instead of their recommended reapir center. I only had 10,000 miles on the car and preferred my dealer to restore my vehicle to like... Read more

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All, Do not use Allstate as your insurance provider. If you have 2 or more claims on your home owners policy, Allstate will either cancel you, or if you move, will not write you up a new policy. I had two claims over the last several decades that were less than 1000.00, and they acted like it was millions of dollars. When I moved to another town and I attempted to get Allstate to cover me on my new home, I was told that they would not be able... Read more

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This Lady struck my car while I was parked and my daughter was in and felt the hit. First she tried to denied it but when my car paint was smeared all over her front bumper she admitted it and gave us her insurance card. That's when the nightmare of dealing with All State started. It took them 10 days after they inspected my car to tell us they were going to denied the claim. We texted the lady that hit us with the news and to asked her if she... Read more

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I was in a minor fender/bender about 2 weeks ago. I was in the extreme right hand land when another car struct the driver's side door of my car (Her right) in my blind spot. Personally, I thought the person/car that's on your left (his right) hand side has the right of way. Anyway, we had both had Allstate and Allstate was kind enough to waive the deductible for both sides. But when it came to responsiblity, it was another issue. I had... Read more

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On March 16th 2016, We were involved in a crash by some idiotic driver. We watched this young man slip inbetween cars recklessly and cut recklessly from lane to lane for about 10 miles before the accident. To be cautious we kept our distance. There were only 2 lanes of traffic flowing on the interstate heading south bound on 95 towards bangor. We were just about to pass by the Hogan Rd exit in Bangor at this point I was traveling in the Left... Read more

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I had a similar issue with them just recently. I had all my payments made but because their was an issue a few months earlier and I had to switch bank accounts I guess I incurred a 28.00 fee. Well they cancelled policy without notifying me and my daughter got into s really bad accident. I found out I didn't have insurance when I called it in to report it. Signed on my online account to see it was a 28.00 payment that supposedly was due 10 days... Read more

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