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  • Getting judgement against allstate1 votes
  • Customer treatment2 votes
  • Customer service1 votes
  • Aggressive sales representative1 votes
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My brand new honda fit was rear ended by a lady who had allstate insurance. We stopped and exchanged license insurance info etc. When I filed my claim they refused to pay because they could not find their customer. I had witnesses and pictures but they would not settle. Very sad situation snd i have lost all faith in Allstate insurance. You ate definitely NOT IN GOOD HANDS WITH ALLSTATE. Add comment

  • Jan 08
  • Auto Insurance
  • Homeowners Insurance Policy
  • 68
  • REVIEW RATING 5/5

Allstate insurance denied my claim for a frozen and burst water pipe. When I challenged them and asked for a reason they stated the utility companies I was using told them I did not have service...all lies which I disproved by providing my utility bills to them. After giving them my bills they stopped taking my calls and the rep that flew into my town to deal with all the homes that had burst... Read more

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Cancel policy for broken window? Then inspect roof say it has 5-10 years One year later same inspector says roof needs replacing now or will cancel policy 1/15/15 any advise? Add comment

  • Dec 22, 2014
  • Property Insurance
  • Renters Insurance
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

I recently away from home and needed to call customer service to get my policy number so I could make a payment. After 20 minutes of the rep verifying I am who I say I am, ESTER, the rep would not give me my policy number. She insisted on me giving her my payment info - which I would not do. In the past, the rep would let me roll over into the automatic payment system to input my payment info. I... Read more

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  • Dec 18, 2014
  • Auto Insurance
  • Trinidad, Colorado
  • Sales Representative
  • 68
  • REVIEW RATING 4/5

I was shopping around online, comparing auto insurance quotes in preparation for switching insurers. I went to the Allstate website and requested a quote, determined the price was way higher than I had found elsewhere, and left the webpage. Almost immediately I started getting calls and emails for a sales rep (I won't use the term "agent"), and after I told him that I was happy with the coverage... Read more

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  • Dec 15, 2014
  • Auto Insurance
  • Employee
  • 3
  • 3
  • 68
  • REVIEW RATING 4/5

Allstate currently has an employee at their Gouin Insurance branch on 29th St in Grand Rapids, MI, Shawn Ladewig (age 28), that misses portions of her day regularly, it is believed she frequently asks for advances on her bonuses because of her own poor financial situation caused by her driving record. She has no registration of her vehicle, has not had insurance in atleast 8 months on her... Read more

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  • Dec 13, 2014
  • Auto Insurance
  • Oneida, New York
  • Homeowners Insurance
  • 63
  • REVIEW RATING 4/5

20 year customer treated like garbage….. Homeowners Policy incorrectly canceled when we canceled our Auto Insurance. After canceling Homeowners Policy approximately one month later; was sent a $59 bill for the reinstatement of our Homeowners Policy that we had paid in full. Called the local office to inquire what the charge was for; they could not explaing it to us. Said they would look into it... Read more

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  • Dec 08, 2014
  • Auto Insurance
  • Lawrenceville, Georgia
  • Insurance Policy
  • 54
  • REVIEW RATING 3/5

I am absolutely furious that I called as well as sent a cancellation notice to Allstate and they still automatically took money from my account to renew a policy. Ten days prior to the date of renewal, I called to inform Allstate that I want to cancel the automatic renewal and close the account and they informed me via phone that it was done. I called back on the day of the renewal to ensure... Read more

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  • Nov 23, 2014
  • Auto Insurance
  • Austin, Texas
  • Car Insurance
  • 1
  • 1
  • 216
  • REVIEW RATING 5/5

My husband and child were in a car accident 9/30/2014. The airbags deployed and our car was totaled. The accident report puts an Allstate policy holder at fault and was even ticketed by Austin TX police for "failure to yield to oncoming traffic". Witnesses on the scene even gave statements confirming the other party was at fault. My husband gave his statement to Allstate just hours after the... Read more

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  • Nov 21, 2014
  • Auto Insurance
  • Paoli, Pennsylvania
  • Car Insurance
  • 1
  • 1
  • 124
  • REVIEW RATING 5/5

I had been an Allstate customer for 27 years when I added my 16 year old daughter to our policy. A few months later my wife and I bought her a car. Our rates went from approximately $230 per month to $684 per month. I called our agent who promised to get back to me. He never did. I called Geico. Geek actually increased our insurance levels from what we had with Allstate and our new rate was $190... Read more

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