Allstate InsuranceComplaints and Reviews

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  • Customers like
    • 1st 40 years with them 2
    • Getting judgement against allstate 1
    • When i cancelled my auto insurance with them 1
  • Customers don't like
    • Customer treatment 9
    • Appauling customer service 6
    • Adjustment process 4

All state insurance is ripping us off my daughters car was park at are house because she in in school we had about 1 /2 OF A INCH OF SNOW A YOUNG BOY WAS PLAYING AROUND AND HIT HER CAR THEY TOTALED IT OUT THE CAR WAS A 2008 CHEVY COBALT IN GREAT SHAPE WITH ONLY 70000 MILES ON IT THEY ONLY WANT TO GIVE HER 5200. FOR IT THEY SAY THAT IS WHAT IT IS WORTH NOT WHAT IT WILL COST TO REPLACE it i... Read more

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Allstate agent created a fraudulent policy for me & when I found out I canceled it within 24-48 hrs and they have not refunded my money. Because of this my bank account is now overdrawn and I am steady having to pay for their actions. They have made no attempt to correct this matter, but, they steady keep holding on to my money. Add comment

I have been an Allstate customer for nearly 12 years, that is going to be coming to an end VERY soon due to the numerous issues I've been having with them. From my local agent, all the way up to the Executive who claims she reports directly to the President of Allstate. They have lost ALL common sense in their dealings, and listening to what their customer's wants are, all they care about is... Read more

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They screwed up my policy and it cost me thousands in losses, then lied about it. When I proved it, they told me it was my fault for not making sure they did it right! When I complained to Allstate they told me they were under no obligation to comply with promises made by agents or employees. Allstate then classified my music gear as " business equipment " and wouldn't pay for it. They... Read more

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I will start off saying I have been with these crooks for 30 years. Last Sept we had hail damage to the roof. Never filed 1 claim in those 30 years. When the adjuster arrives first thing he ask is how old is the roof. I told him it was put on when the house was built-in 2006. He's up there for over an hour and comes down. He stated the front slope would need to be replaced but the back of the... Read more

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Allstate sucks!! Their commercials state "be better protected from mayhem...". All that is a load of ***. We have recalled shingles on our house. We filed a claim 3 years ago when we had damage from our roof leaking and was told they would not replace the recalled shingles but would pay for a patch. Now we have 3 seperate leaks in 3 different rooms and again they say no to new roof but will... Read more

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An allstate customer totaled my car and the allstate adjuster assigned to me was utterly disrespectful of me. I was rushed to emergency care and now am Forced to pay my medical bills out of pocket as allstate denies responsibility. They have absolutely no care about customers and all they care about is the money. They are master fraudsters claiming false policies. I am having a lot of sleepless... Read more

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After 12 years I was dropped and told hit the road because I had had 6 accidents in 12 years of which only 1 was my fault. The rest of them my car was not moving when I was hit. Once even totaled. My homeowners policy is with them and they thought I would stay with them. Unbelievable. I thought that was what insurance was for to protect me,not to hurt me. Now I have to find a new insurer and... Read more

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My daughter was hit by an Allstate insured driver. Accident was his fault. It has now been a month since the accident happened and we have yet to have Allstate send out the second adjustor to OK the supplemental damage done to the car. I get the runaround each and every time I call - totally smarmy and condescending employees who I am sure are stonewalling me into giving up and claiming the... Read more

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Resolved

I was a customer with AllState for a total of four months. I switched because the service was less than awful. When I switched to another service provider I requested a letter of experience on my policies. It has now been 10 business days and I have yet to receive this information. When I call 1 800 336-9400 I am read incorrect promises. (ref# 0114161617s3f2) I can lie to myself! I can't... Read more

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