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1.4 Based on 121 reviews
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  • Customers like
    • When i cancelled my auto insurance with them 3
    • 1st 40 years with them 3
    • Initial application service 2
  • Customers don't like
    • Customer treatment 11
    • Appauling customer service 7
    • Adjustment process 5
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Allstate treat their clients like criminals.

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Allstate should have Comercials that say you are in bad hands with Allstate!

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THE PROBLEM HAS NOT BEEN RESOLVED. I want to let you know that Allstate is not to trusted. I had purchased a car in February of last year. I called the The 1-800 number to info them to drop the old car and add my new car. May of this year I need to check my insurance for something, I don't remember for what reason now. when checked the card, I found out they never made the change. I have been driving without insuranc for one year and three... Read more

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Allstate is the worst my car got stolen and the entire time they have been treating me like the criminal instead of the victim they are rude and heartless and very inconsiderate ! YOU ARE NOT IN GOOD HANDS ! Leave while u still can

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I have had a very good driving record all my life. Unfortunately I had two accidents within 6 months of each other this year. I expected to be cancelled. I was cancelled without notice! I accidentally found out when I signed onto their website to get information and found out my policy was cancelled the week before. My account was handled completely online. I did not receive any phone calls or emails from this agent at all. My son and I were... Read more

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I called to make a payment on my insurance policy for my car. I was told at the time my rates have gone up 130%. I've been a customer for 20 years and I've never filed a claim with this company. I've never been late on a payment and the agent felt that this was just par for the course. There was no explanation that made any sense on why my rates have risen so drastically. There was no correspondence prior to this conversation on the phone... Read more

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Been with Allstate over 13 years, I received a policy notice that I had to pay my bill by 7/13/16 or my policy would be cancelled. I made 1/2 the payment on 6/25 and the next payment on July 6, 2016. I wasn't aware that my temp debit card was canceled because my new card arrived. I was on vacation out of state. It wasn't until 7/26 I notice my payment didn't take so I made the payment and Allstate cancelled my policy, they didn't tell me until... Read more

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Te most unqualifed representation of service !!! Ever !!!!!!

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Yes didnt know that my bank cancelled my policy for insurance..now this company wants to charge me $$$300.00 .this insurance sucks

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Wow I am all the way over in CT and they just trespassed on my property without permission from me or notification. I am going on 20 years with that policy and this is how they treated me. They told me to get rid of my trampoline or put up a net. I don't find the request unreasonable, just the way they did it. I also have had car insurance with them for about 35 years and never had an accudent. Thought they would appreciate a good customer. ... Read more

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