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  • 17 hours ago
  • Auto Insurance
  • Trinidad, Colorado
  • Sales Representative
  • 5
  • REVIEW RATING 3/5

I was shopping around online, comparing auto insurance quotes in preparation for switching insurers. I went to the Allstate website and requested a quote, determined the price was way higher than I had found elsewhere, and left the webpage. Almost immediately I started getting calls and emails for a sales rep (I won't use the term "agent"), and after I told him that I was happy with the coverage... Read more

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  • Dec 15
  • Auto Insurance
  • Employee
  • 1
  • 1
  • 19
  • REVIEW RATING 3/5

Allstate currently has an employee at their Gouin Insurance branch on 29th St in Grand Rapids, MI, Shawn Ladewig (age 28), that misses portions of her day regularly, it is believed she frequently asks for advances on her bonuses because of her own poor financial situation caused by her driving record. She has no registration of her vehicle, has not had insurance in atleast 8 months on her... Read more

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  • Dec 13
  • Auto Insurance
  • Oneida, New York
  • Homeowners Insurance
  • 13
  • REVIEW RATING 4/5

20 year customer treated like garbage….. Homeowners Policy incorrectly canceled when we canceled our Auto Insurance. After canceling Homeowners Policy approximately one month later; was sent a $59 bill for the reinstatement of our Homeowners Policy that we had paid in full. Called the local office to inquire what the charge was for; they could not explaing it to us. Said they would look into it... Read more

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  • Dec 08
  • Auto Insurance
  • Lawrenceville, Georgia
  • Insurance Policy
  • 20
  • REVIEW RATING 3/5

I am absolutely furious that I called as well as sent a cancellation notice to Allstate and they still automatically took money from my account to renew a policy. Ten days prior to the date of renewal, I called to inform Allstate that I want to cancel the automatic renewal and close the account and they informed me via phone that it was done. I called back on the day of the renewal to ensure... Read more

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  • Nov 23
  • Auto Insurance
  • Austin, Texas
  • Car Insurance
  • 139
  • REVIEW RATING 4/5

My husband and child were in a car accident 9/30/2014. The airbags deployed and our car was totaled. The accident report puts an Allstate policy holder at fault and was even ticketed by Austin TX police for "failure to yield to oncoming traffic". Witnesses on the scene even gave statements confirming the other party was at fault. My husband gave his statement to Allstate just hours after the... Read more

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  • Nov 21
  • Auto Insurance
  • Paoli, Pennsylvania
  • Car Insurance
  • 1
  • 1
  • 87
  • REVIEW RATING 5/5

I had been an Allstate customer for 27 years when I added my 16 year old daughter to our policy. A few months later my wife and I bought her a car. Our rates went from approximately $230 per month to $684 per month. I called our agent who promised to get back to me. He never did. I called Geico. Geek actually increased our insurance levels from what we had with Allstate and our new rate was $190... Read more

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  • Nov 07
  • Auto Insurance
  • Tuscaloosa, Alabama
  • Insurance Claim
  • 153
  • REVIEW RATING 5/5

While driving in a parking lot, I was turning out of one parking lane and had stopped for an oncoming vehicle to pass when I was struck head on by this vehicle. He claimed he was not looking and didn't see me until the last second. I exchanged insurance info and went to work my shift. I filed a claim but AllState denied the claim because it was on private property and no witnesses. They... Read more

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  • Nov 07
  • Auto Insurance
  • Montgomery, Alabama
  • Car Accident Claim
  • 79
  • REVIEW RATING 4/5

I was involved in a car accident where an All State policy holder was at fault. All State never called to look at my car or offer car rental service. I had to call All State. After several missed phone calls and messages, I paid for my own rental car. After the second week of paying out of pocket for a rental car, I finally got a hold of an unfriendly agent. She did not know anything about the... Read more

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  • Nov 05
  • Auto Insurance
  • Oakville, Ontario
  • Truck Insurance
  • 75
  • REVIEW RATING 4/5

Been with Allstate for over 45 years. Recent change in their structure means no longer an agent to look after the client, have multiple clerks who really don't have a clue about business or specifically my business. Have used my one truck for business use and doing house calls and now, in spite of no claims for 45 years, they insist that they can not insure my one vehicle because it is being... Read more

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  • Nov 01
  • Auto Insurance
  • Montreal, Quebec
  • Bank Withdrawals
  • 172
  • REVIEW RATING 5/5

Exactly 2 years ago, on a whim, I called Allstate for a quote for my home and auto insurance. For about $100 annual saving I foolishly took on Allstate. Big mistake, right on the first bank withdrawal they charged about $10 more a month, there went my saving. Additionally they took $10 for service charge for each policy. I called my agent, he said he will fix it. Nothing happened. I wrote to... Read more

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