Submit ›
  • Customers like
    • Getting judgement against allstate1
  • Customers don't like
    • Customer treatment7
    • Appauling customer service5
    • Overcharged2

  • May 14
  • Auto Insurance
  • Roanoke, Virginia
  • Staff
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

I just had an experience with All State Insurance Customer Service Agent...He was rude and most DEFINITELY not doing his job! I had to basically force him to go back into the notes to see his mistake! After 8 minutes on the phone with him he FINAALY did...and then was able to give me some answers!!!! Very disappointing! Read more

Was this review helpful? 0 0

  • May 13
  • Auto Insurance
  • Car Insurance
  • 55
  • REVIEW RATING 4/5

In 2010 I purchased an insurance policy from Allstate (auto) when I was purchasing it I told the representative ( David ) I needed full coverage on my vehicle because it was finance by the bank, and I also told him I wanted $1000 dollar deductible collision and $500 comprehensive. I asked for this policy because it was what I had with my previous insurance . I did not just tell the... Read more

Was this review helpful? 0 0

  • May 13
  • Property Insurance
  • El Paso, Texas
  • Homeowners Insurance Coverage
  • 27
  • REVIEW RATING 3/5

Had an adjuster come out to my house for my roof and told me there is nothing wrong with it just needs some shingles replaced ones that have been blown off which means or what they call a patch job plus he was rude. I wasn't satisfied so i called for them to send me another adjuster and took them about a month to send another which to my surprise was the same one..really! I couldn't believe this.... Read more

Was this review helpful? 0 0

  • May 11
  • Property Insurance
  • Lake City, South Carolina
  • Water Damage Claim
  • 47
  • REVIEW RATING 4/5

I've been with Allstate for 37 years, loyal customer. Recently I tried to file a claim for water damage, during the cold weather my pipes burst! I had to fix the damage myself! I had to fix the floors, they only sent machines to dry the floors & didn't even pay that bill. I'm stuck with that bill & with repairing my own floors! They told me I'm responsible for checking my pipes once a... Read more

Was this review helpful? 0 0

  • May 09
  • Auto Insurance
  • Camden, New Jersey
  • Car Accident Claim
  • 34
  • REVIEW RATING 4/5

Company is giving us very hard to settle our accident claim. After one month giving me rental car, my case is not resolved and they are no more paying for rental car. They are saying it would take 60 days and I am out of car now. We paid thousand and thousand dollars in last 11 years and when I told my agent that I am not going to give you business and they said It is up to me and no problem. I... Read more

Was this review helpful? 0 0

I purchased my home owners policy. I paided the permium in full. A month later I was cancelled for 2 shingle tabs missing. I paided a roofer to repair it, but I was not home. He fixed only 1 tab. Insurance is cancelled and they should not be able to treat people like this. They don't work with you and hardly any notice. I am pulling all my insurance from Allstate. Add comment

They cancelled my insurance without calling me! I paid 300.00 to turn in back on ..they took the money and did not turn it back on. Then they called DMV so i had a 21 day lapse if insurance without being notified. Add comment

  • Apr 30
  • Auto Insurance
  • Lititz, Pennsylvania
  • Car Insurance Coverage
  • 17
  • REVIEW RATING 4/5

Adjuster asked for photos of damage and did not see broken hubcap even though broken clips were viable and flat tire. saw damaged rim how do you bend a rim and not the hubcap and tire. Adjustment not done correctly initially and now they want me to run over town and provide paperwork. Do your job right the first time damage visiable. do not expect the claimant to do your job. Do not allow... Read more

Was this review helpful? 0 0

  • Apr 28
  • Insurance
  • Insurance Claim
  • 50
  • REVIEW RATING 3/5

Allstate won't confess to knowing about it. Insurance agents won't tell you about it, but it's there. And the information about you is not correct. It's there to make Allstate money off you. In my case, a phony bodily injury claim is now on my record for 10 years. Allstate made the mistake, but no attorney in California will go up against Allstate. They make too much money off them each year. It... Read more

Was this review helpful? 0 0

I came home to find out my house was on fire; it was an electrical fire. They paid to have it fixed but everything they did had to be deducted. To get a letter telling me that they wouldn't renew my policy after being with this company for 16 years. And to top it off I had 3 agents that qas stealing money from me and the corporate office did nothing about it don't pay allstate in cash Add comment

Had an experience with Allstate Insurance?

Write a review
Did not find what you were looking for?
 
×
You are reading about Allstate Insurance.
Filing a new complaint about
×