Allstate Insurance Complaints and Reviews

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Allstate Insurance
Main address: P.O. Box 12055
1819 Electric Rd. S.W.
24018 Roanoke VA
1-800-255-7828, , https://messaging.allstate.com/Corp/Corp_ProcessEmail.asp
  • 152+3 mobile complaints
  • $800K claimed losses
  • $5.2K average
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  • Sep 18
  • Property Insurance
  • Atlanta, Georgia
  • Repair Service Denial
  • 39

In July, 2014 while on a business trip I received a call from my tenant asking me to return ASAP. A pipe in his apartment had broken and there was 2 inches of water in the carpets, wall and possibly the downstairs apartment. I returned the following day and after removing the soaked through carpets and drywall. I called my Allstate agent to let him know the situation. I've had a policy with... Read more

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  • Sep 14
  • Auto Insurance
  • Insurance Coverage
  • 44

I got hit when making a left hand turn by someone attempting to pass me on the left side. This same person was actually two cars behind me as they decided to pass both of us, in a NO PASSING ZONE because the speed limit was too slow (yes, I was driving the speed limit). Even with them getting ticketed for being CLEARLY at fault AND changing her RECORDED statement twice, Allstate sided with her... Read more

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  • Sep 07
  • Auto Insurance
  • Homeowner Policy Cancellation
  • 50

After being displaced, I faced loosing my home as well.On March 22 ,2014,I notified Allstate through my agent, (Lonnie Jones Insurance, Knoxville, TN) that I had to move and to cancel my homeowner policy and change to Renter's insurance. I moved out that same week, to the rental place, and paid the premiums for auto and renters insurance. Thought it was all good, but now I'm getting collection... Read more

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  • Aug 27
  • Auto Insurance
  • Insurance Claim
  • 63

I had a driver with a road rage problem slam into the side of my vehicle. The sheriff did the investigation side he was sorry but could not put the blame in either driver. He said he tried to find fault but if he went to court he could not put the fault on either driver. But my insurance company's claims adjustor did. She does not have the skills to lessen to someone clearly. Why would I put... Read more

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  • Aug 21
  • Property Insurance
  • Forest Park, Georgia
  • Home Insurance
  • 1
  • 1
  • 127

I have been a supporter of Allstate for years because I think I had the best insurance agents in the world from Allstate. That opinion quickly changed when I had to file a claim because of a fire at my house that was caused by a contractor who was putting up gutters across the street from me. The contractor touched some electrical wires together that he had no business combining and caused an... Read more

Was this review helpful? 3 1

I don't no who to talk to I'm so frustrated I had my car towed in early July to have a battery put in I had to pay 80 dollars for the tow I have yet not received my 50 dollars back I'm frustrated and posted off and don't no who to turn to for help Add comment

     

  • Aug 14
  • Professional Services
  • Pensacola, Florida
  • Homeowner Policy Cancellation
  • 54

AFTER READING ALL THE CLAIMS OF UNFAIR TREATMENT BY AGENTS AND ALLSTATE NOT WANTING TO COVER CLAIMS. I CAN SEE THAT YOU ALL ARE COMPLETELY TRUE IN SAYING ALLSTATE IS LACKING HONESTY. I CALL TO ADDRESS THE ISSUE AND TO LET THEM KNOW THAT THE CLAIM WAS NOT ON THE PROPERTY I LIVE IN. IT WAS A RENTAL PROPERTY IN FLORIDA. THE RESPONSE I GOT WAS THAT THE COMPUTER CANCELLED MY POLICY..IT WAS COMPLETELY... Read more

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  • Jul 31
  • Auto Insurance
  • Drive Wise Device Return
  • 112

Unprofessional Agent/Owner- Sean Terry of Terry Agency. 734-744-5440 allstate@mrkt01.allstate-email.com On 7.31.14 I called to my Agency office of Terry Agency, and spoke to the owner Sean Terry about receiving a letter about my decision to no longer participate in the drive wise program, I never made this decision and my device had been plugged into my vehicle since I received it. I also... Read more

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  • Jul 21
  • Auto Insurance
  • Rocky Mount, North Carolina
  • Full Coverage Insurance
  • 140

I paid my insurance premiums for full coverage on my vehicle. Had an accident in June,2014. Allstate refuses to pay for the repairs because they say I did not sign a form about a rate increase. I have contacted the North Carolina Department of Insurance to review my case because I feel that this practice by Allstate is deceptive. On February 5, 2014 Allstate went in my bank accout and took out... Read more

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  • Jul 20
  • Auto Insurance
  • Unprofessional Agents
  • 189

Hi, my name is Melissa. I'm from IN, I am 32years old and have had Allstate since I was 16. I have always paid my premium's on time and have never filed a claim. A little over a month ago my car was involved in a hit and run in the parking lot at my hospital. To my dismay I found it after a very long 13 hour day. The security cameras convenitely were also not working!! I called my agent that... Read more

Was this review helpful? 2 0
 
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