Allstate Insurance Complaints and Reviews

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Allstate Insurance
Main address: P.O. Box 12055
1819 Electric Rd. S.W.
24018 Roanoke VA
1-800-255-7828, ,
  • 160+4 mobile complaints
  • $800K claimed losses
  • $4.9K average
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  • 2 days ago
  • Property Insurance
  • Los Angeles, California
  • Home Warranty Coverage
  • 14

We had a hailstorm hit our neighborhood with over 75 houses damaged, including the neighbors on either side of me, all that were paid by insurance. Allsnake sent out a *** engineer who claimed all the pock marks in my shingles were from heat damage although they could not explain the dents in all the metal roof vents. Went back and forth with them arguing that it was hail damage and they simply... Read more

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  • Oct 17
  • Auto Insurance
  • Emergency Insurance
  • 37

I was injured in an auto accident and went to the emergency room afterwards to get checked out. I had a broken rib and minor bleeding of a lung. The bill was $4100, and Allstate will only pay a bit over $800. I will sue Allstate before I pay the balance. My policy was paid up to date, and I have been a customer for several decades. Allstate paid for the loss of my car, but so far, refuses to pay... Read more

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  • Oct 16
  • Auto Insurance
  • Auto Insurance Coverage
  • 30

I carried a policy religisly on three veichles and a home for 5 years never missing a payment ,had an accident and realized I had let a premium drop, was told the policy on the other cars would cover it ,the car was own by another family member , my agent said it could be covered under the borrowed car clause in my policy,only to find out they changed the rule in July to read if you use the car... Read more

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100% FULL      

  • Oct 15
  • Auto Insurance
  • Austin, Texas
  • Auto Accident Resolution
  • 23

My car was parked in my work parking lot and was hit by someone with Allstate Insurance. Allstate assured me they would pay for my rental car while it was in the shop. After I returned the rental car, they said they were not going to cover all of it. I had to pay part of the repairs for my car and $222.14 to Enterprise for my rental car. I would have found other means to get around had I... Read more

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Called to ask agent for address was told "i thought a grown man could find it!" I needed to get to adjuster , because it's easier for me to drive wrecked car to them than for any one of them to come to me. After this claim is resolved they will lose 2 vechiles a house and a boat policy. Canceling all policies with this worthless company Add comment


  • Oct 13
  • Auto Insurance
  • Auto Payment Plan
  • 37

I signed up for Allstate auto insurance and when I did, I was told I had to signed up for auto-pay, auto deduct from my checking account. When my renewal came, they said they did not have a record of this, even thought I had an auto generated email stating I had signed up. They wanted to charge me a lot more so I changed to month to month so I had time to find another insurance. As I look through... Read more

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  • Oct 07
  • Auto Insurance
  • Vancouver, Washington
  • Totaled Car Insurance
  • 61

Did not know how bad Allstate is until someone with Allstate hit my daughters car and totaled it. Allstate refused to pay me for my car until I would send them my title, signed over to them, plus a notarized statement that I have no further claim on my car...BEFORE paying me for the car!! they wanted to do all this through the mail and refused to give me a rental car until i received payment.... Read more

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  • Oct 04
  • Auto Insurance
  • Accident Insurance
  • 39

July 4 2014 a driver with Allstate ins. Hit the front bumper of my car while stoped at red lite. A policeman seen the accident happen. Allstate ins has made umpteen excuses not to pay for repairs.. They even file a claim on my ins saying I should have seen car moving before he hit me.( crazy ***) my ins co to them to go to *** . It was not my fault. The cop give the man a ( at fault) paper... Read more

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  • Sep 27
  • Auto Insurance
  • Car Repair Charges
  • 52

I have a claim with this incompetent company, under no fault of my own. They are definitely not my insurance company. I have not received any kind of updates regarding my vehicle being fixed. Then today I see in my bank account that enterprise rent a car is charging me! This is your bill to foot as I was told from the beginning you would take care of the rental as long as I needed it! This... Read more

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  • Sep 18
  • Property Insurance
  • Atlanta, Georgia
  • Repair Service Denial
  • 216

In July, 2014 while on a business trip I received a call from my tenant asking me to return ASAP. A pipe in his apartment had broken and there was 2 inches of water in the carpets, wall and possibly the downstairs apartment. I returned the following day and after removing the soaked through carpets and drywall. I called my Allstate agent to let him know the situation. I've had a policy with... Read more

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