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  • Customers like
    • 1st 40 years with them1
    • Best price and service1
    • Getting judgement against allstate1
  • Customers don't like
    • Customer treatment8
    • Appauling customer service5
    • Adjustment process3

  • Jul 31
  • Service Centers and Customer Services
  • Vincennes, Indiana
  • 14
  • REVIEW RATING 3/5

I was with Allstate for about five years everything was fine when they was collecting my money with no claims. Then it happened i get in a wreck,not my fault but the girl didn't have insurance. Called my agent Pete Barry,all he was worried about was Allstate not getting their money back for paying for my car to be repaired.I take it they must get smaller paychecks when one of their clients turns... Read more

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  • Jul 27
  • Auto Insurance
  • Waterford, New York
  • Allstate Insurance
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

After shopping at a super market in Spokane, I had unloaded my cart into my vehicle leaving it properly placed by my rig. I was arranging my groceries when I heard something. ..it was the cart running down hill at a pretty fast clip...it was early morning so the lot was fairly empty, but the cart ran almost 50 yards into another vehicle. I felt bad so I went into the store to find the owner. ..I... Read more

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  • Jul 27
  • Property Insurance
  • Nanuet, New York
  • Condo Insurance Coverage
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

I had a pipe burst under a bathroom vanity, which resulted in the floor buckling through to the garage ceiling. I filed the incident with Allstate who insisted that it was the condo's master policy that should cover the damage. I explained that the condo master policy only covers damage to the building and if that resulted in damage to a unit, then it would cover. My policy with Allstate... Read more

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  • Jul 26
  • Auto Insurance
  • Delavan, Wisconsin
  • Allstate Insurance Billing Department
  • 17
  • REVIEW RATING 4/5

I recently switched back to Allstate. I used to have Allstate for many years but they raised my premiums a few years ago, for no reason. They raised my premiums by over $900 annually and my broker told me that their shareholder returns were not what they expected so I canceled my policies and went to Liberty Mutual. I now shop my insurance every year because it is a commodity. However, I will... Read more

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  • Jul 21
  • Auto Insurance
  • Clarksburg, West Virginia
  • Allstate 2008 Ford Focus Insurance
  • 26
  • REVIEW RATING 4/5

I purchased my 2008 Ford Focus on May 20, 2015. John and I had an insurance policy open for the Saturn already, so I figured everything would be easy as per adding my car to the existing policy. I signed all of the papers at the dealership, got everything settled and the last thing to have done was put insurance on the vehicle, have the insurance binder faxed over and drive the car off the lot. I... Read more

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  • Jul 20
  • Insurance
  • Lorain, Ohio
  • Allstate Insurance Claim
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

Claim filed for stolen snow blower & lawnmower valued over $1000 received a measly check for $367.37 to purchase new snow blower. I got nothing for the mower.That's not enough, snow blowers are expensive equipment. Sent requested paperwork by claims rep. for check readjustment. They refuse to cover the difference. They want me to put in the rest. Allstate should be renamed to ALLSCAM. Happy... Read more

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  • Jul 17
  • Auto Insurance
  • Westland, Michigan
  • Allstate Motorhome Insurance
  • 23
  • REVIEW RATING 4/5

i filed a claim for water some damage on motor home made a claim and was told agent would be in contact with me the agent agent left a message on my phone at 8.30 at night asking me to contact him to set up a apt Before i could contact him he came on property without permission when no on was home removed securred cover from motor home left denial in mail box HE never spoke with me did not re... Read more

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  • Jul 17
  • Auto Insurance
  • Overland Park, Kansas
  • Allstate Insurance Staff
  • 53
  • REVIEW RATING 4/5

This is the worst agent ever i all so been dealing with a lot if un reps that dont gave skills to be a rep . dont know what they are doing Very bad experance , an to top it all off my agent hung up on me an told me not to call back , wtf . am like wow. So i did file a complant on this agent . some of this type dont need to be in this biz am canceling anyway i found american family a lot cheaper... Read more

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  • Jul 13
  • Auto Insurance
  • Martinez, California
  • Allstate Auto Insurance
  • 53
  • REVIEW RATING 4/5

I was in a parking lot and an Allstate customer backed into the rear passenger side of my truck taking out the bumper and tail lights on that side. Allstate was taking forever to fix my truck and I couldn't drive it with the broken tail lights so I contacted my insurance company. They told me to get it repaired and they would recover the money. Allstate contacted me for my statement on the... Read more

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