1.2
  • Getting judgement against allstate1 votes
  • Customer treatment7 votes
  • Appauling customer service5 votes
  • Overcharged2 votes
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  • Apr 22
  • Auto Insurance
  • Lancaster, California
  • Damage Claim
  • 9
  • REVIEW RATING 4/5

I had a Allstate carrier hit the side of my car, who was not paying attention, causing significant damage, I can't open my passenger side doors. Allstate will not return my phone calls and told my insurance claims adjuster that they will not pay for the damages to my car, even though the carrier has full coverage. My insurance carrier had my car inspected by a body shop and the results came back... Read more

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  • Apr 17
  • Auto Insurance
  • Detroit, Michigan
  • Cancellation Policy
  • 14
  • REVIEW RATING 4/5

current agent will not sign release so I can get better service. told this is policy of allstate esp with commercial policy. have been loyal customer for over 50 years with life, autos,renters,boats. Family has used allstate for years,but I will not rec allstate to anyone as they do not seem to care about good old fashion customer service. have to always argue with office staff and claims.... Read more

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  • Apr 13
  • Auto Insurance
  • Rochester, New York
  • Car Insurance
  • 8
  • REVIEW RATING 3/5

do not due business withAgent Don Marriott in Farmington NY He will quote and sell your insurqnce with what you think is Allstate. Buy in reality is written by his wife an independant agent who.gets more money from other carriers. Does nothing buy brag about all his background in Retrirement planing,his "certifiactions" are not even acknowldeged by Allstate. He will not return customers calls... Read more

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  • Apr 03
  • Auto Insurance
  • Addison, Texas
  • Damage Claim
  • 1
  • 1
  • 42
  • REVIEW RATING 3/5

I had an accident with an allstate carrier and it was his fault. so alla state said the accident is strong that we dont fix so they said someone from the company going to call you. They gave me $1600 for the damage and I agreed, they called me later and they said the amount we gave you is not right (after they gave me the check) so they cancel the check and they said if u want $700 ok other than... Read more

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  • Apr 02
  • Auto Insurance
  • Car Repair Coverage
  • 63
  • REVIEW RATING 5/5

Hit from behind and the other insurance company took responsibility. I choose to work through my insurance company Allstate. The repairs suggested by the Allstate appraiser was to bondo everything. Not until I told him the truck is 2 months old with only 2700 mls did he even consider using original Toyota parts. I think of the recent advertisement which states the guys car is not worth... Read more

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  • Apr 02
  • Auto Insurance
  • Hillside, Illinois
  • Insurance Quote
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

I filled out an on-line quote for insurance to look at possible changing insurance carriers. However like most on-line scams, all this does is load up your voice mail with insurance salesman people that think your changing your insurance today. Therefore when you ask for a quote they won't even provide it unless you tell them you are planning on changing it immediately. Apparently they don't... Read more

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  • Mar 24
  • Auto Insurance
  • Woodstock, Georgia
  • Car Repair Coverage
  • 56
  • REVIEW RATING 4/5

The worst automotive insurance company on the planet! If Allstate is not your company then you better get ready for a serious financial hit in the pocket book. Not only will they low ball you, they will attempt to "steer" you to one of their pro shops so that you "don't void your repair warranty". They will use junkyard parts and substandard and aftermarket parts to repair your car. And no... Read more

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  • Mar 20
  • Auto Insurance
  • Winchester, Virginia
  • Car Accident Claim
  • 52
  • REVIEW RATING 4/5

Allstate concluded I was responsible for an accident,even though the judge hearing the trial determined I was not at fault. I reported this to the adjuster handling my claim.I asked her to not charge me for the accident. Her attitude was nasty.She said the Judges decision had no bearing on her determination that I was at fault. I told her that was not reasonable and not fair,and asked her to... Read more

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  • Mar 12
  • Auto Insurance
  • Grand Prairie, Texas
  • Insurance Claim
  • 55
  • REVIEW RATING 4/5

it's been a over year I was accident someone hit me from behind at red light . Call police got our information see if everyone OK .That we call his insurance to tell them that he hit me from behind they said his policy was cancel.So we call our Allstate Insurance tell them about the accident they we can use insured .But why it taking so long it like they say it was my fault of accident that not... Read more

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