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1.0

I've been with Allstate almost 30 years and this man is the worst rep. I've encountered.

I called wondering why our car insurance rates went up. He gave the standard "company raised rates nothing I can do" reply. I told him my previous rep. would help us find discounts to balance rate hikes.

He asked me to come to his office--which is nearby--to discuss my discount options. I told him coming to his office wasn't convenient for me. He replied "It's only about 8 blocks. That is too much for you?" I replied that I shouldn't have to come to his office for him to provide me service.

That made him angry---he yelled at me, called me names, etc. He was verbally harassing and shockingly disrespectful. It is obvious Zlatko doesn't care if his clients are happy or if he keeps the business. I wonder if he would have spoken to a man the way he talked to me.

Perhaps he's a sexist misogynist on top of being a terrible Allstate rep.

Reason of review: Bad quality.

Preferred solution: I have already switched agents. But this man is a terrible rep for Allstate. Now I think I might cancel all of my Allstate policies. .

Allstate Cons: Being treated so poorly.

Location: Chicago, Illinois

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