1 comment
Not resolved

Hit from behind and the other insurance company took responsibility. I choose to work through my insurance company Allstate.

The repairs suggested by the Allstate appraiser was to bondo everything. Not until I told him the truck is 2 months old with only 2700 mls did he even consider using original Toyota parts. I think of the recent advertisement which states the guys car is not worth repairing even before the 1st oil change. Allstate must be that insurance company. They continue to demand I bondo the rear quarter flex panel which is designed to move (flex) with the weight or load I'm carrying and it's right behind the rear wheel. The bondo will not hold and with in 2/3 years it will crack and fall out. I think they are betting I no longer have the vehicle by then. Allstate took it's time in coming back to review additional damage once the tailgate and bumper was removed. Apparently the appraiser has a poor relationship with the autobody business. So now I have to referee the Allstate appraiser. The other insurance company is wondering WTF is going on with Allstate. Allstate said I need to forward the supplemental summary to them ASAP. Why do I have an insurance company?

I would not consider Allstate as their idea of repairing your vehicle is do a cheap bondo job and let someone else worry about it later.

And I won't even get into the unprofessional appraiser. Which I have asked many times to be replaced - not holding my breath!

Review about: Car Repair Coverage.

I didn't like: Customer treatment, Appauling customer service.

Review #616809 is a subjective opinion of a user.

1.0
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Replace read quarter flex panel instead of bondo repair.

Had an Experience with Allstate Insurance?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Irving, Texas, United States #1291380

Umm...Insurance compaines dont put new parts on vehicles. You really dont know anything about trucks do you?

You May Also Like

ToCo Warranty - Review in Insurance category  from New York City, New York Toco Warranty "SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. I refused to go further with conducting business with TOCO after reading these disturbing reviews and for the second time I have been harassed..." Read more United Healthcare - Don't get sick if you have UHC! United Healthcare "UHC is fine as long as you don't go to the doctor or need a medication.They should be a circus because..." Read more Allstate Insurance Auto Insurance Case Review Allstate Insurance "Tracy Drott Agency Owner 210.319.7218 12540 Bandera Rd. #209 Helotes, TX 78024 My name is Hung Tran. I purchased Allstate auto insurance policy thru Tracy Drott, an agency owner located at 12540 Bandera Rd. Ste...." Read more Molina Healthcare - I went to get my medication yesterday 5-16-2017 and was pronounced termination without a mail. Molina Healthcare "I am on life threatening virus called "HIV" and was depended on Molina freely for 25 years. And first time ever I have been terminated. I need my meds for..." Read more Dhgate - Customer service Dhgate "The first is the seller with name Luckcat. I have ordered from this seller a pair of sunglasses 45 days ago. Six days after paying, I received message that the..." Read more Steinhafels Wharehouse Steinhafels "We bought a dining room table. When the dining room table was delivered the delivery team could not have been more rushed to get me to sign off and let..." Read more My Name Is Dori, I'm a Real Person that Encountered a Life Saving Treatment! Yes The Holistic Sanctuary saves lives, I know They Saved my Son! The Holistic Sanctuary "My name is Dori, I am a parent of a son that was cured by Johnny and his staff! This place is the real deal. Johnny the Healer and the..." Read more Heartland Rvs - 2011 Heartland Elkridge rv Heartland Rvs "Bought used after 5 times, like new...other than, hot water tank had a hole in it from manufacturer skid, exterior door had cracks vertically (we bought new altho they said..." Read more