Manufacturer: Allstate Insurance Category: Claims Clear all filters (21 of 21 reviews match)
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On 8/9/2016 i was involved in an accident with a driver that is insured by Allstate.The driver was issued a citation for improper lane change and was found to be at fault for this accident. Today is now 9/12/2016, over a month since the accident. My car has been...
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Anonymous
Anonymous

First: You hired a lawyer. No insurance company will be communicating with you in any way without going through your lawyer. Stop calling the adjuster. Call your attorney.Seco...

1.0
Product
Allstate Insurance Auto Claim
I didn't like
  • Appauling customer service
  • How claim was handled
#917261
Reply to reviews
THE PROBLEM HAS NOT BEEN RESOLVED.I want to let you know that Allstate is not to trusted. I had purchased a car in February of last year. I called the The 1-800 number to info them to drop the old car and add my new car. May of this year I need to check my insurance...
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Anonymous
Anonymous

You never received a new policy or new I.D. cards? Over one year and 3 months and you didn't notice you had no I.D. cards for your new vehicle? Most companies would have back-...

1.0
Product
Allstate Insurance Auto Claim
#907442
Reply to reviews
My wife was in an accident on 7/5/16. The driver who caused the accident was issued a careless driving ticket, cited of being solely responsible for the accident, and two witnesses confirmed what happened. I flied a claim against his insurance company- Allstate- and I...
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1.0
Product
Allstate Insurance Auto Claim
#885859
Reply to reviews
If you still have allstate and have a claim........ They will send you to "approved" shops (like Don Mcgill toyota collision center, for my case) to do estimates. Remember, you don't have to do the repair there. Make sure to read all the paperwork before signing. ...
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1.3
Product
Allstate Insurance Auto Claim
I didn't like
  • Acting in bad faith
  • Cutomer service
#863286
Reply to reviews
ALLSTATE IS THE WORST!I was in my home and heard a loud screech and crash. A truck load of teenage boys had rammed in to the rear end of my PARKED Jeep. Police report was made. Allstate investigated and assessed. They approved the liability and claim..sent the check...
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Product
Allstate Insurance Auto Claim
I didn't like
  • Lies
  • Attitude and refusal to investigate
  • Acting in bad faith
#862128
Reply to reviews
I have been with AllState for a number of years; home and auto. They have always been prompt on claims, courteous on the phone and patient. For me at least, they have about the most seamless processes that I think a company can have. Three years ago I ran into the...
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3.9
Product
Allstate Insurance Auto Claim
#862021
Reply to reviews
You are not in good hands, When a insured of theirs hit my new car about $3k in damage, they accepted liability for the claim and then 3 days later after they had mailed out a check for me and said there was no way to deny fault which I have recorded because of...
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Anonymous
Anonymous

yeah this a *** insurance co to deal with, same thing happened to me to, and I have to get a attny to go after them.

1.0
Product
Allstate Insurance Auto Claim
I didn't like
  • I do not like anything about allstate
Reply to reviews
My car was damaged by a driver who was insured by Allstate Insurance. I called Allstate and put in a claim. They confirmed the accident with their insured and told me I could take my car back to my dealer for repair. I asked to take it to my dealer instead of their...
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Product
Allstate Insurance Auto Claim
#836906
Reply to reviews
This Lady struck my car while I was parked and my daughter was in and felt the hit.First she tried to denied it but when my car paint was smeared all over her front bumper she admitted it and gave us her insurance card. That's when the nightmare of dealing with All...
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1.0
Product
Allstate Insurance Auto Claim
I didn't like
  • Acting in bad faith
#833287
Reply to reviews
I had insurance with Allstate more than 20 years & yes I did had accident in the past but never once I had a problem with the claim.I just had car vandalized & I did file the claim. Before I did decide to do with the car I did call & get information but it just wrong...
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Product
Allstate Insurance Auto Claim
I liked
  • Agent
I didn't like
  • Customer treatment
  • Customer service
#823874
Reply to reviews