Elizabeth, New Jersey
1 comment
100% full Not resolved

Update by user Jun 14, 2016

You are in the worse hands

Original review posted by user Jun 13, 2016

Strong winds blow away part of my roof, I file a claim with Allstate and after several weeks they came with a "wise" answer.

We ae unable to provide payment on this claim because: the roof damage is due to weathering over time.

after that ridiculous response no a single word; obviously my roof got damage by the wind and Allstate say was because weathering overtime.

Stay away from this insurance company "You are in bad hands", I may say in the worse hands possible.

My agent just bombarded my email with useless advertisements and never answer to my questions or claims in anyway.

This company take your money but never pay when you need to fix any damage in your house.

this can be asked to Virginia Givens; phone number (201)587-8098, fax: 866-547-5534.

I'll add pictures from my roof fixed $1700.00 that I pay myself.

Review about: Allstate Insurance Home Owners Insurance Policy.

I didn't like: Refuse to pay for my house roof damage, Unfair claim practices.

Review #864616 is a subjective opinion of a user.

Insurance Plans Acceptance
Price Affordability
Exchange, Refund and Cancellation Policy
Customer service
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Value for money
Product or Service Quality
Diversity of Products or Services
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Additional Fees
Reason of Review / Monetary Loss Poor customer service / $1700
Preferred solution Full refund

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I'm curious as to the age of your roof.

Also, your agent is licensed to sell insurance, explain the products and determine risk.

When there is a claim, your sales agent will direct you to the claims adjusters who are licensed to make claim determinations.

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